Privacy Policy for Window Cleaning and Cleaning Services
Glazenwassers Rotterdam values the privacy of our customers and users. This privacy policy explains how we collect, use, store and protect personal data when you use our window cleaning and cleaning services, including subscriptions and memberships.
1. Collected Data
We collect different types of data depending on the services you purchase:
- Personal data: name, address, telephone number, e-mail address.
- Payment details: credit card information, bank account number (if applicable for subscriptions).
- Service-related data: data about the cleaning and window cleaning services you have purchased (frequency, location, specific wishes).
- Subscriptions and membership information: subscription type, start and end dates, payment history.
2. Use of Data
We use your data for the following purposes:
- Services: To provide window cleaning and cleaning services according to the agreements made.
- Payment Processing: To process payments related to your subscriptions or memberships.
- Communications: To inform you about changes to services, billing, or important notices regarding your subscription or membership.
- Customer Service: To respond to questions, complaints or requests regarding our services.
- Marketing: Where consent has been given, we may send you marketing communications about new services or offers (you can unsubscribe at any time).
3. Data Retention
We retain your personal information only for as long as necessary to provide our services or as required by law. Data that is no longer needed for the performance of the agreement will be securely deleted or anonymized.
4. Data security
We take appropriate technical and organizational measures to protect your personal data against loss, unauthorized access or misuse. Our employees only have access to the data they need to perform their tasks.
5. Sharing of Data
We only share your information with third parties when this is necessary for the performance of our services, such as with external payment processors, or when this is required by law.
6. Your Rights
You have the right to view, correct, delete or limit the processing of your personal data. You can withdraw your consent for certain processing of your data at any time.
7. Cookies and Tracking Technology
Our website uses cookies and other tracking technologies to improve the user experience and to collect statistics about the use of our services. You can manage the use of cookies through your browser settings.
8. Contact
If you have any questions about this privacy policy or would like to access, correct or delete your data, you can contact us at:
- Email address: info@glazenwassersrotterdam.nl
- Phone number: 0627164299
- Address: Burgemeester Molenaarstraat, 3078vb Rotterdam
Subscriptions and Memberships
If you sign up for a subscription or membership for our window cleaning and cleaning services, the following applies:
- Subscription Duration: Your membership or subscription will begin on the date of sign-up and will automatically renew unless otherwise indicated.
- Payments: Payments for subscriptions and memberships are charged periodically (e.g. monthly, quarterly) according to the chosen payment method.
- Cancellation: You may cancel your subscription or membership at any time according to the terms set out in the Agreement.